Senior Enterprise Customer Success Manager (Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-08-02
Boise, Ada County, Idaho, 83701, USA
Listing for:
Triwill Group
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Grace Hill is seeking a strategic, revenue-minded Customer Success Manager to own retention and growth across a portfolio of national enterprise clients. You’ll be the primary relationship owner—protecting NRR, reducing churn, and identifying expansion opportunities while ensuring clients realize maximum value from our platform.
You’ll own renewal outcomes, monitor health signals, and drive adoption through onboarding and ongoing education.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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