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Remote Customs Brokerage Support Specialist

Remote / Online - Candidates ideally in
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: The Descartes Systems Group Inc.
Remote/Work from Home position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below

Descartes Systems Group Inc. in the United States is seeking a customer support specialist to help customers navigating complex customs and logistics environments.

You will deliver fast, accurate expertise, support product adoption, and help maintain service quality across Descartes’ platforms. This remote-first role emphasizes collaboration with Product, Engineering, and QA to resolve issues, improve documentation, and drive measurable improvements in customer outcomes across our logistics

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