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Remote-Eligible Customer Advocate

Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listing for: Citigroup Inc.
Full Time, Remote/Work from Home position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 41600 - 53600 USD Yearly USD 41600.00 53600.00 YEAR
Job Description & How to Apply Below

Citigroup Inc. in Jacksonville, FL, is seeking an entry-level Customer Service Advocate to resolve client inquiries across multiple platforms and protect client relationships.

Starting salary is up to $21.00/hour, with training on site at 14000 Citicards Way, Jacksonville, and a Home Office Program option after successful training. Responsibilities include handling inbound calls, navigating several systems, and delivering accurate, timely solutions while upholding Citi's standards and compliance

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