Hybrid PAC Client Services Advocate
Remote / Online - Candidates ideally in
Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listed on 2026-08-02
Kalamazoo, Kalamazoo County, Michigan, 49006, USA
Listing for:
Unitedforscmi
Full Time, Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
United Way of South Central Michigan is seeking a Program Assistance Center (PAC) Client Services Administrator to support energy assistance programs. The role includes helping clients with SER applications, guiding through the process, and connecting them to resources.
The position combines in-office and remote work with occasional travel to other offices. The CSA focuses on equity, trauma-informed, and client-centered care, with duties spanning documentation, collaboration with partners, and
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