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Guest Services & Online Banking Support Specialist
Remote / Online - Candidates ideally in
Manitowoc, Manitowoc County, Wisconsin, 54221, USA
Listed on 2026-08-02
Manitowoc, Manitowoc County, Wisconsin, 54221, USA
Listing for:
Bank First
Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Bank First in Wisconsin seeks a Guest Services Specialist to join the Ops Center team in Manitowoc. The role focuses on delivering expert customer service on the main reception line and online banking support, ensuring a superior guest experience.
You will handle calls, assist with online banking setup, monitor for fraud, process address changes, and collaborate with frontline and fraud teams. Associates degree preferred; banking knowledge and strong Excel/Word skills are valued.
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