Remote Member Experience Specialist
Remote / Online - Candidates ideally in
Nevada, Story County, Iowa, 50201, USA
Listed on 2026-08-02
Nevada, Story County, Iowa, 50201, USA
Listing for:
SHPCA SCAN Health Plan
Full Time, Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
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Customer Service/HelpDesk
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Healthcare
Job Description & How to Apply Below
SCAN Health Plan is hiring for a remote Member Service Rep to serve members with benefits, eligibility, referrals, and claims questions. You’ll educate members and caregivers about plan options, explain benefits clearly, and follow up to resolve issues in a timely, compliant manner.
Ideal candidates have 1–2 years in call center or healthcare-related customer service, strong communication, data-entry skills, and the ability to handle high call volumes professionally.
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