Customer Retention Specialist - Hybrid/Remote
Remote / Online - Candidates ideally in
Gainesville, Hall County, Georgia, 30501, USA
Listed on 2026-08-02
Gainesville, Hall County, Georgia, 30501, USA
Listing for:
Lee Matthews Agency, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Lee Matthews Agency in Gainesville, GA is seeking a Customer Service & Retention Specialist to service existing clients, strengthen relationships, and help retain our valued customer base. A license and industry experience are required, with the option of a hybrid schedule after training.
You will be a trusted resource, handling policy changes, renewals, billing questions, and coverage updates while advocating for the best options for customers.
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