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SaaS Customer Success Manager - Remote, Renewals & Growth
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-08-03
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Alt-Legal
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Alt Legal is seeking a Customer Success Manager to own a portfolio of SaaS customers from onboarding through renewal. You will be the primary relationship owner, helping customers adopt the platform and realize ongoing value, working with Support and Product to address needs.
This entry-level role is ideal for someone early in their CS career who wants to develop in relationship management, account health monitoring, and SaaS renewals within legal technology.
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