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Remote Customer Success Team Lead – Drive Growth & Adoption

Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listing for: EverCommerce
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below

Ever Commerce is hiring a senior Customer Success Leader to guide a distributed team of CSMs and Onboarding Specialists. You will drive onboarding excellence, customer adoption and long-term success across a portfolio of salon solutions.

You will foster accountability through coaching, use health metrics to prioritize work, and partner with stakeholders to balance retention, revenue growth and customer outcomes. This role offers flexibility to work remotely within the United States.

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