Senior Remote Helpdesk Agent — Overnight Shift
Remote / Online - Candidates ideally in
Greer, Greenville County, South Carolina, 29650, USA
Listed on 2026-08-03
Greer, Greenville County, South Carolina, 29650, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
NTT DATA is seeking a Sr Helpdesk Agent - Remote to join our team in Aiken, South Carolina (US-SC), United States (US). This overnight role runs from 6pm–6am CT and requires residency in the continental United States.
You will diagnose and troubleshoot Level 1 issues, answer the help desk line and create Service Now tickets, while maintaining documentation and adhering to defined service levels. We provide equipment for remote work and a comprehensive benefits package including medical, dental,
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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