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Remote SaaS Customer Success Team Lead

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: United States Digital Space LLC
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Management, Account Manager
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 108000 - 132000 USD Yearly USD 108000.00 132000.00 YEAR
Job Description & How to Apply Below

the company is seeking a Customer Success Team Lead for Salon Biz, guiding a team of CSMs, Coaches and Onboarding Specialists while managing a portfolio of customers. You'll drive adoption, retention and growth and collaborate with the Manager of Customer Success.

You will coach, mentor, and scale processes, influence cross-functional teams, and shape customer outcomes across the lifecycle. This role is remote in the United States, with travel to North America HQ possible.

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