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Remote Complaint Coordinator I
Remote / Online - Candidates ideally in
Rockford, Winnebago County, Illinois, 61103, USA
Listed on 2026-08-03
Rockford, Winnebago County, Illinois, 61103, USA
Listing for:
Medline
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Medline is seeking a Complaint Coord I to support customers, end users, and sales reps by logging and resolving issues. The role involves using SAP to log complaints, issuing call tags, credits, and replacement orders while ensuring timely closure and follow-up on days 7 and 30.
RGAs and returns may be needed, with customer satisfaction surveys sent as part of the process. The position requires a high school diploma and intermediate Excel and Word skills.
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