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Remote Customer Care Analytics & Reporting Specialist

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Navitus Health Solutions, LLC
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 54236 - 64567 USD Yearly USD 54236.00 64567.00 YEAR
Job Description & How to Apply Below
Location: New York

Navitus Health Solutions, LLC is growing and seeking a Specialist, Customer Care Reporting to support the analytical operations of the Customer Care department. The Specialist will understand business processes, support data, and perform analyses and report creation to drive critical decisions, forecast call trends, and improve staffing.

The role includes creating and maintaining performance data for the entire Customer Care team, delivering reports on schedule, ensuring accuracy and regulatory

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