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Remote Customer Service Representative

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: GC Services Limited Partnership d/b/a InteLogix
Full Time, Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

To support customer engagement, the full-time Remote Customer Service Representative will respond to inquiries regarding electric and gas services, educate customers on billing details, and ensure high satisfaction through effective problem-solving.

Key responsibilities:
  • Respond to incoming customer calls and provide accurate information and solutions
  • Educate customers on billing details, payment options, and available assistance programs
  • Document customer interactions and focus on achieving first call resolution
Required qualifications:
  • High School Diploma or GED is required
  • 1 year of customer service experience is required
  • 1 year of call center experience is preferred
  • Ability to conduct research efficiently under time constraints
  • Must have reliable, high-speed internet with a wired ethernet connection
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