Remote Client Success Consultant - Benefits & Billing
Remote / Online - Candidates ideally in
Jackson, Madison County, Tennessee, 38301, USA
Listed on 2026-08-03
Jackson, Madison County, Tennessee, 38301, USA
Listing for:
Unum
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Unum is seeking a Client Consultant to support Small Business, Mid‑Market, HRC, and Broker Connect segments. You’ll own policy administration needs, deliver accurate customer service, and collaborate with multiple departments to resolve issues and improve persistency.
The role focuses on educating clients about digital tools, addressing enrollment and billing questions, and driving high CSAT through efficient problem resolution. Remote-friendly, US-based opportunities.
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