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Fan Support Specialist — Remote (Entry‑Level
Remote / Online - Candidates ideally in
Long Beach, Los Angeles County, California, 90801, USA
Listed on 2026-08-03
Long Beach, Los Angeles County, California, 90801, USA
Listing for:
Tixr
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Tixr is seeking a Fan Support Agent to be the first line of help for fans, handling ticketing questions and event experiences via Intercom and AI-assisted tools. You’ll resolve inquiries with empathy, document interactions, and escalate complex issues as needed.
The role follows a Tuesday–Saturday schedule, supports live events, and offers a comprehensive benefits package with remote-optional work and ongoing training within the Customer Success & Support team.
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