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Remote Auto Finance Customer Solutions Specialist

Remote / Online - Candidates ideally in
Burlington, Alamance County, North Carolina, 27215, USA
Listing for: Ally
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 23 USD Hourly USD 23.00 HOUR
Job Description & How to Apply Below

Ally Financial is seeking a Customer Solutions Representative to proactively assist auto loan customers with payments and inquiries. You will make outbound and handle inbound calls, resolve issues with empathy, and document interactions accurately.

The role offers a remote-friendly environment, competitive pay at $23 per hour plus monthly incentives, and thorough training in compliance, negotiation, and sales. Training starts October 5, 2026, with schedule options across multiple shifts.

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