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Remote Healthcare Customer Service Rep – Benefits & Scheduling

Remote / Online - Candidates ideally in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: Sentara Health
Full Time, Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

Sentara Health is seeking a Customer Service Representative in Charlottesville, VA. This full-time, day-shift role is remote but requires residency in the Charlottesville area and the ability to travel on-site if connectivity issues occur.

You will handle calls about member eligibility, plan benefits, and claim payments, and assist with billing updates, payment plans, and scheduling. Epic Beaker experience and prior high-volume call center work are preferred.

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