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Medicare Customer Success Pro (Remote

Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 48900 - 66200 USD Yearly USD 48900.00 66200.00 YEAR
Job Description & How to Apply Below
Position: Medicare Customer Success Pro (Remote)

Humana Inc. through its Reliance Brokerage Customer Success Team is hiring for a remote Customer Success Agent to assist customers navigating Medicare coverage.

You will educate on plan benefits, resolve eligibility questions, and help customers transition between plans while coordinating with sales, carrier partners, and internal teams. The role requires a current Health Insurance License, 2+ years in a virtual environment, and Medicare customer service or sales experience.

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