Customer Experience Underwriter - Hybrid Role
Remote / Online - Candidates ideally in
Clearwater, Pinellas County, Florida, 34623, USA
Listed on 2026-08-03
Clearwater, Pinellas County, Florida, 34623, USA
Listing for:
Socket.dev
Full Time, Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Wright Flood is seeking six Customer Experience Underwriters to join our Operations team. You will interpret NFIP guidelines for agents and policyholders, ensuring accurate and clear communication. This role emphasizes exceptional service across calls, chats, and payments, with cross-training and collaboration across departments.
A hybrid schedule is expected in a dynamic environment. The ideal candidate has high-volume call center experience, solid FEMA/NFIP underwriting knowledge, and
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