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Customer Experience Lead: AI-Driven CX & eCommerce
Remote / Online - Candidates ideally in
Bryan, Williams County, Ohio, 43506, USA
Listed on 2026-08-03
Bryan, Williams County, Ohio, 43506, USA
Listing for:
Doc's Diesel Limited
Full Time, Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Doc's Diesel Limited is seeking a Customer Experience Lead in Bryan, OH. The role is full-time with options for on-site, hybrid, or remote work and involves leading a growing CX team, solving customer problems directly, and building AI-powered tools to scale the process.
You will own the full customer journey from order to delivery, drive AI strategy, coach the team, and collaborate across operations, fulfillment, and marketing to improve every touchpoint.
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