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Remote Inbound Support Specialist for Members & Providers
Remote / Online - Candidates ideally in
Bowling Green, Warren County, Kentucky, 42103, USA
Listed on 2026-08-03
Bowling Green, Warren County, Kentucky, 42103, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Humana is seeking a Specialty Inbound Contacts Representative 2 to be the first human connection for members and providers. Working remotely, you will answer benefit questions, resolve concerns, and guide next steps to help members feel informed and supported.
You will handle 40+ inbound calls daily in a fast-paced call center, document interactions, escalate when needed, and strive to meet quality and productivity goals while maintaining HIPAA-compliant practices.
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