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Remote Inbound Care Specialist

Remote / Online - Candidates ideally in
Sanford, York County, Maine, 04073, USA
Listing for: Humana
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 39000 - 49400 USD Yearly USD 39000.00 49400.00 YEAR
Job Description & How to Apply Below

Humana is seeking a Specialty Inbound Contacts Representative 2 to be the first human connection for members and providers. Working remotely, you will resolve benefit questions, document interactions, and guide customers through next steps to ensure they feel informed and supported.

The role requires handling 40+ inbound calls daily, escalating when needed, and maintaining high quality, productivity, and customer experience.

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