Remote Inbound Care Specialist – Healthcare
Remote / Online - Candidates ideally in
Rochester, Strafford County, New Hampshire, 03867, USA
Listed on 2026-08-03
Rochester, Strafford County, New Hampshire, 03867, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Humana is seeking a Specialty Inbound Contacts Representative 2 to be the first point of contact for members and providers. This remote role reports to the Inbound Contacts Supervisor within the Consumer Contacts team and focuses on resolving benefit questions and guiding members through next steps to ensure a positive, informed experience.
Responsibilities include handling 40+ inbound calls daily in a fast-paced center, documenting interactions, escalating issues as needed, and meeting quality
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