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Remote Inbound Support Specialist, Healthcare
Remote / Online - Candidates ideally in
Pittsburgh, Allegheny County, Pennsylvania, 15289, USA
Listed on 2026-08-03
Pittsburgh, Allegheny County, Pennsylvania, 15289, USA
Listing for:
Humana
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Humana is seeking a Specialty Inbound Contacts Representative 2 to be the first human connection for members and providers. This remote role reports to the Inbound Contacts Supervisor within the Consumer Contacts team; you will answer benefit questions, resolve concerns, and guide next steps to ensure informed, confident members.
You will handle high-volume inbound calls, document interactions in internal systems, escalate issues when needed, and meet performance and customer experience targets.
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