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Remote Customer Success Manager - Cyber Risk

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listing for: UpGuard
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 85000 - 100000 USD Yearly USD 85000.00 100000.00 YEAR
Job Description & How to Apply Below

UpGuard is hiring a Customer Success Manager to onboard and enable our global customers. The ideal candidate will lead customer interactions, be detail oriented, articulate and credible with the ability to listen effectively and provide clear advice.

You will report to a Team Manager, analyze drivers of customer pain points, partner with Product, Sales and Marketing to mitigate issues, translate requirements into tailored UpGuard solutions, and monitor customer health to maximize value from day

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