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Remote Maximo Support Specialist – Level 1
Remote / Online - Candidates ideally in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-08-03
Reston, Fairfax County, Virginia, 22090, USA
Listing for:
ICF
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
ICF is seeking a dynamic team member to support Bombardier with Maximo Level 1 services. The role emphasizes quick issue resolution, accurate logging, and knowledge base maintenance to improve first-contact resolution.
The candidate should be familiar with Maximo applications, be comfortable escalating to Tier 2/3 when needed, and contribute to ongoing process improvements in a global support context.
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