Remote Customer Success Leader — Insurance
Remote / Online - Candidates ideally in
Dublin, Franklin County, Ohio, 43016, USA
Listed on 2026-08-03
Dublin, Franklin County, Ohio, 43016, USA
Listing for:
Bold Penguin
Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Bold Penguin is seeking a Manager, Customer Success to lead a team of Customer Success Managers. You will guide onboarding, adoption, retention, and expansion while partnering with the Director of Customer Success to set goals and improve processes that boost retention and satisfaction.
The ideal candidate will have strong communication, leadership experience, and deep familiarity with the insurance landscape. Remote role with some in-office onboarding events.
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