Remote Call Center Supervisor (PT
Remote / Online - Candidates ideally in
Wyoming, Hamilton County, Ohio, USA
Listed on 2026-08-03
Wyoming, Hamilton County, Ohio, USA
Listing for:
Briljent
Part Time, Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Briljent is seeking a Call Center Supervisor to oversee a remote team providing ongoing customer service support. You will lead daily operations, coach staff, monitor performance, and resolve escalated issues while ensuring adherence to standard procedures and service levels.
The role requires coordinating staffing for fluctuating call volumes, delivering timely feedback, and maintaining data-driven updates for leadership. A Pacific Time schedule is essential.
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