Hybrid Escalation Specialist — FinServ, 5/5 Onsite/Remote
Remote / Online - Candidates ideally in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-08-03
Irving, Dallas County, Texas, 75084, USA
Listing for:
Dexian
Full Time, Remote/Work from Home
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
Dexian in Irving, TX seeks a customer support professional to handle financial services inquiries and complaints. A hybrid schedule begins with 6 weeks onsite training, followed by 5 days onsite/5 days remote. The role requires care in de-escalation and precise documentation.
Starting pay is $26 per hour on a 12 month contract. Training is mandatory with no time off during the period. Candidates must communicate clearly, be tech-savvy, empathetic, and organized to manage multiple cases daily.
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