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FT - Customer Service Representative - Work From Home

Remote / Online - Candidates ideally in
Glen Burnie, Anne Arundel County, Maryland, 21061, USA
Listing for: Independence Pet Holdings
Full Time, Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, English Customer Service
Job Description & How to Apply Below
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Comprehensive Medical-Dental-Vision-Life-Disability / Retirement savings plan / PTO / HSA-FSA / 100% paid Parental Leave - As a Customer Service Rep at Independence Pet Holdings, you will:
Respond to 70-90 phone calls per day, providing exceptional customer service in every interaction;
Answer customer emails promptly, addressing their inquiries and concerns professionally;
Help Pet Parents understand coverage and options, review claims, and maintain and adjust new and existing policies;
Collaborate with team members to ensure a supportive and efficient work environment, sharing knowledge and resources.
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