Bilingual Customer Success & Support Specialist (Remote
Remote / Online - Candidates ideally in
Champaign, Champaign County, Illinois, 61825, USA
Listed on 2026-08-04
Champaign, Champaign County, Illinois, 61825, USA
Listing for:
Harris Computer
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Razor Sync, a Harris Computer company, seeks a Customer Care & Support Representative to assist clients with Razor Sync software usage and issue resolution. This remote role supports clients in the US and Canada, with domestic travel as needed, and a focus on English/Spanish bilingual service.
Responsibilities include handling inbound inquiries, conducting training sessions, documenting interactions, and promoting high-quality support experiences while staying updated on product knowledge.
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