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Remote Claims Advocate: Complex Case Resolution

Remote / Online - Candidates ideally in
Warwick, Kent County, Rhode Island, 02888, USA
Listing for: First American
Remote/Work from Home position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
    Health Insurance
Salary/Wage Range or Industry Benchmark: 28020 - 37360 USD Yearly USD 28020.00 37360.00 YEAR
Job Description & How to Apply Below

First American Home Warranty is seeking a Claims Advocate to resolve highly complex or escalated claims that cannot be handled through standard channels. The role includes investigating and responding to claims, supporting high-priority cases, and assisting customers and contractors across channels.

The candidate will explain and navigate claim options, including denial, cash out, replacement, reimbursement, and external reimbursement, while participating in innovative company initiatives and

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