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Remote 24/7 Clinical Service Desk Agent
Remote / Online - Candidates ideally in
Lexington, Fayette County, Kentucky, 40576, USA
Listed on 2026-08-04
Lexington, Fayette County, Kentucky, 40576, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
NTT DATA Services in Bowling Green, KY (remote) seeks a Clinical Service Desk Helpdesk Associate to join our team. The role requires shift flexibility, including nights, weekends and holidays, with 24/7 coverage and potential overtime as needed by business requirements.
You will respond to calls about clinical applications such as Epic, Cerner, McKesson and Meditech and document incidents for rapid resolution. This position supports healthcare customers in a high-volume call center.
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