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Remote Medi-Cal Member Support Agent
Remote / Online - Candidates ideally in
Long Beach, Los Angeles County, California, 90801, USA
Listed on 2026-08-04
Long Beach, Los Angeles County, California, 90801, USA
Listing for:
EmergencyMD
Full Time, Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Fortuna is seeking a Medi-Cal Call Center Agent for a full-time, remote role serving members from a high-volume inbound environment. The position requires residency within 30 miles of Sacramento, CA and completion of four weeks of paid remote training.
Responsibilities include handling continuous inbound calls, researching policies, and ensuring accurate documentation while meeting strict performance metrics. A six-month healthcare background and 30 WPM with 95% accuracy are required.
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