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Remote Bilingual Customer Support Specialist
Remote / Online - Candidates ideally in
Pittsburgh, Allegheny County, Pennsylvania, 15201, USA
Listed on 2026-08-04
Pittsburgh, Allegheny County, Pennsylvania, 15201, USA
Listing for:
MCI
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
MCI is hiring a bilingual customer service representative to support inbound and outbound calls remotely across the United States. This role covers customer service, technical support, and sales interactions, with an emphasis on resolving issues and delivering a best-in-class experience.
You will engage hundreds of customers weekly, document claims accurately, follow scripts and policies, and collaborate with other teams while upholding confidentiality and reliability in a fast-paced environment.
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