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Remote Account Services Lead — Customer Success & SLA

Remote / Online - Candidates ideally in
Providence, Providence County, Rhode Island, 02912, USA
Listing for: Brink's
Remote/Work from Home position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Account Manager
Salary/Wage Range or Industry Benchmark: 33062 - 37195 USD Yearly USD 33062.00 37195.00 YEAR
Job Description & How to Apply Below

Brink's is seeking an Account Services Lead to manage Enterprise Retail accounts, serve as the primary escalation point for customer service issues, and liaise between internal resources and external clients. The role emphasizes building strong relationships and guiding pre- and post-sales support to meet customer expectations.

The position requires extensive customer service experience, retail/banking exposure, and strong communication skills.

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