Remote Customer Success Leader - Drive Partnerships
Remote / Online - Candidates ideally in
Dublin, Franklin County, Ohio, 43016, USA
Listed on 2026-08-04
Dublin, Franklin County, Ohio, 43016, USA
Listing for:
OhioX
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager -
Management
Client Relationship Management, Account Manager
Job Description & How to Apply Below
Bold Penguin is seeking a Manager, Customer Success to lead a team of Customer Success Managers focused on delivering outstanding customer experience in the commercial insurance space. This fully remote role supports onboarding and optional in‑office events, with a base pay model and annual bonus eligibility.
Responsibilities include coaching, performance management, and driving adoption, retention, and expansion across customer journeys, while collaborating with the Director of Customer Success
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