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Customer Support Specialist - Tier 1 (Remote 2x/wk
Remote / Online - Candidates ideally in
Golden Valley, Hennepin County, Minnesota, USA
Listed on 2026-08-04
Golden Valley, Hennepin County, Minnesota, USA
Listing for:
Meridian Services
Full Time, Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Orion Associates is hiring a Customer Support Representative - Tier 1 to field and resolve external stakeholders’ inquiries within Self-Directed Services in our corporate family. You will handle calls and emails, guiding customers through onboarding and system usage while coordinating with multiple departments for timely resolutions.
The role emphasizes fast ticket responses, documentation, and ongoing communication with customers.
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