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Global Lead, Advanced Telephony Support (Remote
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-08-04
Austin, Travis County, Texas, 78716, USA
Listing for:
Dialpad
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Dialpad is looking for a Manager of Advanced Telephony Support based in Austin, Texas. In this role, you will lead our customer support efforts, ensuring a best-in-class experience through collaboration with cross-functional teams and driving process improvements.
The ideal candidate will have over 5 years of leadership experience in customer support, excellent communication skills, and a strategic mindset to enhance customer experiences. Join Dialpad to be part of an innovative AI-driven environment while receiving competitive salary and benefits.
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