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Remote Customer Success Specialist - Self-Directed IRAs

Remote / Online - Candidates ideally in
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listing for: Forge Global, Inc.
Remote/Work from Home position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR
Job Description & How to Apply Below

Forge Trust seeks a Customer Success Specialist to be the voice of the customer, guiding clients from inquiry to resolution across chats, calls, and emails.

You will educate clients on self-directed retirement accounts, build trust, collaborate with cross‑functional teams, and ensure satisfaction while working remotely from South Dakota with a 10:30 am–7:00 pm CST schedule and a competitive hourly wage.

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