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Customer Success Lead – AI Guardrails (Remote, Equity

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Vermillio
Remote/Work from Home position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Lead – AI Guardrails (Remote, Equity)

Vermillio is seeking a Customer Success Lead to manage music-industry clients using TraceID, ensuring understanding of unauthorized GenAI content and tracking removal efforts. You’ll be the primary client contact, addressing questions, resolving issues, identifying licensing opportunities, and delivering regular activity reports.

This role reports to the Chief Business Officer and is open to 100% remote work; ideal candidates reside near LA or NYC due to entertainment industry involvement.

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