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Remote Client Care Specialist — Appointment Setter

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: Socket.dev
Remote/Work from Home position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 22041 - 33062 USD Yearly USD 22041.00 33062.00 YEAR
Job Description & How to Apply Below

HearUSA, part of the WSAudiology group, is seeking a remote Customer Care Associate to handle inbound and outbound calls, scheduling appointments for hearing care services. You will use CRM tools and scripts, applying de-escalation skills to maintain a positive experience. Bilingual Spanish support is a plus.

This role emphasizes fast, accurate communication, HIPAA compliance, and ongoing training in a dynamic care environment.

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