Remote Customer Experience Pro | Escalations
Remote / Online - Candidates ideally in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-08-04
Chandler, Maricopa County, Arizona, 85249, USA
Listing for:
Socket.dev
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Smart Stop Self Storage is seeking a Customer Experience Agent to manage escalation calls, identify customer needs, and provide effective solutions to complaints. Reporting to the Call Center Director, this role can be 100% remote after training.
You will handle inquiries across phone, email, chat, and SMS, maintain customer records, and apply product knowledge to resolve issues. A high school diploma, 3+ years in self-storage, and strong communication are required; compensation is $16–$18 per
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