Senior Remote Help Desk & CX Ops Specialist
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-04
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Instant Teams
Full Time, Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Instant Teams is seeking a Help Desk Operations Specialist to be the face and brain of our CX team. You’ll drive seamless customer support, resolve tickets, and help shape our operations by optimizing AI agents, refining automated workflows, and building Help Center content.
With 2+ years in customer operations and a passion for empathy paired with smart technology, you will thrive in our remote, full-time role that offers comprehensive benefits and the tools you need to succeed.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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