Remote Helpdesk Associate - Customer Success & Tech Support
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-08-05
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Triwill Group
Remote/Work from Home
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Triwill Group seeks a Helpdesk Associate to deliver Tier 1 support for small and midsize business customers, focusing on troubleshooting Linxup devices and ensuring customer loyalty. Role includes inbound inquiries via phone, chat, email, or cases, with documentation of all interactions.
The position supports remote work and standard schedule is Monday–Friday, requiring a private home workspace and reliable internet connection to protect customer information.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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