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Remote Fraud Intake Specialist

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listing for: Socket.dev
Full Time, Remote/Work from Home position
Listed on 2026-08-05
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19.9 USD Hourly USD 19.90 HOUR
Job Description & How to Apply Below

Mountain America Credit Union is seeking a Fraud Management Intake Specialist I to provide primary phone support for members, file fraud affidavits and card claims, and restrict accounts when needed. This role emphasizes reducing fraud risk while maintaining quality member service.

Remote in MACU footprint with full-time hours; compensation starts at $19.90/hour plus shift and bilingual differentials. Requires strong multitasking, reliability, and knowledge of multiple computer systems.

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