Remote QA Supervisor - Lead CSRs & Borrower Experience
Remote / Online - Candidates ideally in
Jonesboro, Craighead County, Arkansas, 72401, USA
Listed on 2026-08-05
Jonesboro, Craighead County, Arkansas, 72401, USA
Listing for:
Secured Assist LLC
Remote/Work from Home
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Secured Assist LLC is seeking a Remote Quality Assurance Supervisor to lead customer service representatives across a home-based environment. The role focuses on ensuring borrower experiences are positive, handling inquiries accurately, and achieving strong QA scores.
The position emphasizes coaching, performance feedback, and adherence to company policies, while maintaining high integrity and professionalism in a remote setting.
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