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Multilingual SaaS Support Specialist (EN/FR) Hybrid Dublin
Remote / Online - Candidates ideally in
Dublin, Alameda County, California, 94568, USA
Listed on 2026-08-05
Dublin, Alameda County, California, 94568, USA
Listing for:
Asana
Full Time, Remote/Work from Home
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Bilingual, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Asana seeks an experienced Customer Product Support specialist to help English- and French-speaking customers optimize their use of the Asana platform. The role emphasizes deep product knowledge, empathy, and proactive escalation when needed.
You will collaborate with product teams to improve customer experience and contribute to knowledge content. Based in Dublin with an office-centric hybrid schedule, you may work from home midweek and on select days, with occasional weekend coverage depending
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