Field Customer Services Associate (FT - Work From Home
Remote / Online - Candidates ideally in
Reston, Fairfax County, Virginia, 20191, USA
Listed on 2026-08-05
Reston, Fairfax County, Virginia, 20191, USA
Listing for:
Lumen Technologies
Remote/Work from Home
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / Up to $55,539-yr / Broad range of Health-Life-Voluntary Lifestyle benefits / Short-term incentives & Long-term incentives / PTO - As a Field Customer Services Associate, you will:
Provide excellent customer service and support to clients by answering calls and responding to emails in a timely and professional manner;
Troubleshoot and resolve technical issues related to internet, phone, and TV services;
Educate customers on company products and services;
Maintain accurate records of customer interactions and transactions;
Collaborate with team members to ensure customer satisfaction and resolution of issues;
Keep up-to-date on industry knowledge and company policies to provide the best support possible. We are looking for motivated individuals to join our team and provide exceptional customer service. Hiring Immediately >>
Position Requirements
10+ Years
work experience
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